Crisis Communication Skills Have Never Been More Vital
In today’s world, brand crisis can emerge without warning. It’s critical that employees feel prepared to take on sensitive communication challenges.
Here’s a great talk about communication and the importance of good conversations.
In today’s world, brand crisis can emerge without warning. It’s critical that employees feel prepared to take on sensitive communication challenges.
Companies today face two important questions:
• How can I ensure the success of my team, my organization, and myself during difficult times?
~ and ~
• How do I get the support I need, and how can I effectively support others?
The secret to success boils down to what we’ll call “Nurturing Communication.”
In this TED talk, Uri Hasson(Princeton Neuroscience Institute) pulls back the curtain on what happens in the brain of a person telling a story and in the brain of a person listening to the same story. He and his team have used fMRI to measure what happens when a person tells a story and what happens when a person listens to that same story.