Employees who know how to communicate effectively in a variety of scenarios can provide the highest levels of customer satisfaction and loyalty. The secret isn’t charm; it’s practice.
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Great leaders are not born, they are developed. The best leaders have learned how to empower their team to succeed.
Old-school harassment trainings don’t work. To be effective, trainings have to address changes at the behavioral level.
What is the cost of turning nearly all our face-to-face meetings into emails?
